Creating an account on TownShop.com is simple, safe and easy. All you need to do is:
Click the account icon in the top right-hand side of the screen. If you are an existing customer, Sign In, or select the Register here option to create a new one. Enter the required information and have your account set up in no time.
Alternatively, you can create an account while checking out. For future purchases, we save your shipping and billing addresses, phone number, and email address.
At Town Shop, we cherish happy customers. However, if you have any problems with your purchase, we apologize for the inconvenience.
In the event that any products are incorrect, damaged, or missing, please contact us at 212-595-6600 or send an email to firstname.lastname@example.org with the order number and details of the missing product.(s). We will do our utmost to help you with this!
If an item is out of stock at the time of your purchase, a representative from Town Shop will get in touch with you via email. When the item is back in stock, you will be notified via email. Shipping costs on all out-of-stock items will be waived as a gesture of appreciation for your patience.
Our promotional emails keep you up to speed on the latest lingerie trends and other Town Shop news. You can subscribe to receive first-hand updates by entering your email address in the footer tab and completing the process by clicking on the Subscribe button.
However, if you wish to unsubscribe at any time, simply respond to any of our promotional emails. Alternatively, you can also email us at email@example.com with the subject Unsubscribe in the subject line
How does Town Shop protect customer information? When you place orders or access your account information, our secure server software (SSL) encrypts all information you input before it is even sent to us. All of the customer data we collect is protected against unauthorized access.
Will Town Shop disclose the information it collects to outside parties? Town Shop does not sell, trade, or rent your personal information to others. Occasionally we may send you an email regarding a special promotion that we are running. Town Shop may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information. Town Shop may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with the law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect the rights, property or safety of Town Shop, our users, or others. We do not sell, trade, or rent your personal information to others.
We respect our customers' privacy and any confidential information, such as payment information. Our secure server software (SSL) encrypts all information you enter before it is sent to us when you make orders or access your account information. All of the customer information we gather is safeguarded against unauthorized access.