Hanro Esme Hi Cut Brief

*We work to process and ship your orders in a timely fashion, however, due to Covid-19 and the holiday season the United States Postal Service is expecting service delays through the new year. We are so sorry for any inconvenience and will work with our customers to ensure safe delivery of all orders.*We offer free shipping for orders that total $50 or more, before any applied tax or shipping charge.  The qualifying total applies to merchandise only.Your TownShop.com order will be shipped by USPS and UPS. 

Please note the following shipping rates that apply for both.

USPS & Fed Ex ServiceCost
Priority Mail or Fed Ex Ground (if order total is under $50) $4.99
FREE Priority Mail Express* or Fed Ex Standard Overnight* $35.00
Priority Mail or Fed Ex Ground (if order total is over $50)

Here at the Town Shop, we strive for perfection.  Wrong Size? Wrong Color? Not Satisfied? No problem!

We want you to be happy with your purchase from us.  We will gladly take back any merchandise that is unworn, with tags and in its original condition for a refund, exchange, or online credit. 

If your purchase has been made within the last 30 days, follow the three easy steps below.

1. On the packing slip circle the item you are returning.
2. Place your unworn merchandise with original tags, along with the packing slip, in the Town Shop packaging.
3. Mail to:
Town Shop-Returns
2270 Broadway
New York, NY 10024

You will be refunded within 3 business days of when your return arrives.